Jun 3, 2009 11:00 am US/Eastern
DTV RECEPTION UPDATE:
BALTIMORE (WJZ) ―
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Are you ready for DTV? Here's what WJZ viewers need to know.
CBS
If you are having trouble receiving WJZ or other Baltimore Station – here are some things to try:
• Viewers with Inside Antennas: Make sure your antenna is away from the TV set – not on top or behind the TV. Some viewers even have successfully used longer cords to position the antenna several feet away from the set and beside a window. (We are hearing that some TV sets interfere with the reception for VHF stations if the antennas are too close to the TV Set).
• Viewers with Outdoor or Attic Antennas – Make sure you antenna receives both VHF and UHF signals. Sometimes a slight repositioning of the antenna towards TV Hill in Baltimore will help reception.
• RESCAN – if you've moved the antenna you might have to try rescanning. If the automatic rescan doesn't work try: Remove the antenna from the TV or converter box – RECAN – reconnect the antenna to the TV or converter box – RECAN AGAIN.
A power increase went into effect on Thursday, June 18 at 5p.m. If you know somebody who previously had problems receiving WJZ prior to Thursday June 18 – please ask them to try again to determine if the power increase has improved their WJZ reception. Some viewers may also have to rescan again before trying to receive the increased WJZ powered signal.
While many viewers have reported improved reception since the June 18th power increase, we realize that some viewers to continue to have problems. In addition we have heard from a number of viewers who been able to gain better reception by repositioning their antenna away from the set and to another part of the room .
We will make some adjustments to the signal in about 3 weeks – which may further help some viewers. We will let you know when the adjustments are made.
We continue to work with technical experts and the Federal Communications Commission to come up with additional ideas to improve signal reception. We will provide updates as signal improvements are implemented. Thank you.
If you are having trouble receiving WJZ or other Baltimore/Washington stations here are some things to try:
- Make sure you have rescanned your box or TV set since Friday.
- If you still can't receive WJZ and/or other stations: Remove the antenna connection from your TV Set or Box….RESCAN…then reconnect the antenna connection….RESCAN AGAIN.
- Make sure your antenna can receive both VHF and UHF signals. Also sometimes repositioning the antenna…or actually moving it will help as well.
Will I have picture quality issues?
The strength of the TV signal that your TV set receives can be affected by building construction, neighboring buildings and trees, weather, wind, hilly terrain, airplanes and nearby moving vehicles.
What should I do if I have picture quality issues?
Your signal can be improved in several ways:
- If your picture seems to stop or turns into blocks, you are probably be affected by terrain, trees or buildings. Change the location of your antenna. Just moving your antenna away from other objects and structures, or placing it higher could improve reception. You can also place your antenna near an exterior wall or install a signal booster. Be sure to rescan after moving the antenna.
- If your picture temporarily (for a few seconds) seems to stop or becomes pixelized, you are probably being affected by nearby moving vehicles such as cars, truck, trains and airplanes. In some cases, shadowing or reflections from these vehicles may cause your digital picture to temporarily break up or even disappear completely. If this occurs, try moving or reorienting your antenna to find a position that provides the most reliable reception. If you are using an indoor antenna, switching to an outdoor antenna which may include a direction antenna or rotor could improve reception. In severe cases, it may not be possible to eliminate the effect of nearby traffic.
- If you have an outdoor antenna, your reception can be affected by severe weather conditions such as storms and high winds. These reception issues can result from fluctuations in the broadcast signal that can be caused by moving leaves and branches on trees.
Do I have the right antenna to receive a digital signal?
Make sure your antenna receives both the VHF channels (2-13) and UHF channels (14-51). Indoor antennas use rabbit ears for the VHF band and a loop or bowtie antenna for the UHF band. Make sure after adjusting your antenna, you perform a channel scan. For antenna specifics, go to
www.antennaweb.org.
How do I connect my antenna, converter box and TV?
The cable from the antenna needs to go into the antenna input or RF on the back of the converter box. The antenna output or RF out on the converter box gets connected to the antenna input on the TV. Tune your TV to channel 3. You should see a set up menu displayed on your TV screen. If you do not, tune your TV to channel 4. If you still do not see a set up menu, recheck your connections.
(© MMIX, CBS Broadcasting Inc. All Rights Reserved.)
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